All orders received are subject to the final acceptance by Cell Guard Technologies Ltd (CGT Ltd). CGT Ltd reserves the right to reject any order in whole or in part.
All returns must be authorised in writing via email by CGT Ltd and no returns will be accepted unless so authorised. All authorised return requests will receive a return merchandise authorisation (RMA) number that must be posted on the exterior of the returned parcel.
Unless otherwise specified, all prices are quoted exclusive of Country, local excise, sales and similar taxes. Any charges for taxes, when applicable, will be charged as separate additional items on invoice. Exemption certificates, where required, shall be submitted by the Purchaser on an approved form, and be delivered to CGT Ltd before shipment is made.
The seller’s suggested delivery schedule will be met by CGT Ltd to the best of its ability. Any delivery promise, however, only represents CGT Ltd’s best estimate of the time required to make shipment. CGT Ltd does not assume any liability, incidental, indirect, consequential or otherwise, because of its failure to deliver, or not to deliver on schedule, or for errors made in the filling of orders for any reason. Except for the obligation of delivery set forth herein, Cell Guard Ltd shall not be responsible or held liable for the failure of performance of contracts resulting from orders placed hereunder. This includes causes beyond its control, but not limited to, work stoppages of CGT Ltd employees or employees of others, fires, civil disturbance, riots, rebellions, strikes, acts of God, and similar occurrences. Nor will CGT Ltd be held liable for incidental, collateral, or consequential damages resulting thereof.
Purchaser agrees to indemnify CGT Ltd, its officers, owners, employees, or agents. Purchaser agrees to do so for any loss, damage, or liability which may arise, or be alleged by any person, firm, corporation to have arisen because of the manufacture, sale, possession, use, or application of any device. This is not limited to any equipment, item, or service, whether such alleged loss, damage, or liability is alleged to have arisen from negligence, acts of conduct of CGT Ltd, the Purchaser, or others. The Purchaser hereby agrees to provide legal defense to CGT Ltd, at the cost and expense of the Purchaser, with respect to any such claim, demand, suit, or action. In either event, the Purchaser agrees to pay all expenses arising out of, or incidental to, defense of such action, cause of action, suit, or litigation, including punitive damages or other special judgments.
All items will be dispatched Monday to Friday from our UK or Poland based warehouse. All orders received before 6.00 am (GMT) from Monday to Friday, will usually be despatched on the same day.
Terms are F.O.B. factory, Warsaw, Poland. Freight and insurance charges will be prepaid and added to the invoice.
Unless the Purchaser clearly advises CGT Ltd to the contrary in writing prior to acceptance of the order, Cell Guard Ltd may make partial shipments on account of the Purchaser’s orders, and such shipments shall be separately invoiced and paid for when due, without regard to subsequent deliveries. Any delays in delivery of any installment shall not relieve the Purchaser of its obligation to accept remaining installments.
All equipment and services will be paid in full upon receipt of the order unless otherwise stated and agreed to before acceptance of order. CGT Ltd reserves the right to change specifications, designs, and models without notice. CGT Ltd does not assume any responsibility or liability for typographical errors which may appear herein, or in the CGT Ltd websites or any other printed material, and such errors are subject to correction.
Equipment and services may be canceled 5 working days prior to shipment upon receipt of written notification from the Purchaser and accepted in writing by CGT Ltd.
All items must be returned new and unused in their original packaging, with all contents, and in a resealable condition. All returns must be received to us within 14 days from the day you receive delivery of the item(s). The original shipping charge is non-refundable, and our shipping fees will be deducted from your refund if you received free delivery.
Please note that all returned box(es) unsealed/opened goods are subject to a 25% restocking fee, regardless of return reason. Any refund will be reduced by 25% of the total cost (excluding postage costs) to cover our general administration & warehouse restocking cost. The original shipping charge is non-refundable, and our shipping fees will be deducted from your refund if you received free delivery.
Are license codes and cannot be refunded in any circumstance. Once purchased and sent via email, this code is yours for the duration of the Subscription you purchased and cannot be reused by us. Remember to activate this within 180 days of your invoice date, as it will expire after this.
All returns must be sent to Returns Dept, CGT Ltd, Devonshire House, One Mayfair, London, UK
Note: All customer returns must be accompanied by an appropriate courier with online tracking and to obtain a signature on delivery. All customers are advised to keep safely the proof of payment for returning item(s)’ deliver along with the confirmation note or slip provided by the relevant mail or courier service with the tracking number on it until we confirm the safe receipt of your return item(s). Customers are required to bear the cost of returning the item and we do not accept or cannot be held accountable for loss or damage of the item whilst in transit to us. Soon after our ‘Returns Dept’ has received your returned item(s)’ package, the necessary actions will be initiated to process your refund and this process could take up to five working days. Your refund will be made on the same mode of payment you used to make the payment at the initial purchase & no alternative methods are allowed.
CGT Ltd warrants their equipment for a period of one (1) year, from the date of shipment, to be free from defects in workmanship and/or materials, unless otherwise stated. The liability of CGT Ltd under this warranty is limited to replacing, repairing, or issuing credit, at the option of CGT Ltd, for any piece of equipment which is returned by the purchaser during such warranty period. Provided the proper procedure is followed according to the CGT Ltd equipment repair /return policy. CGT Ltd shall conduct an examination of the returned equipment and shall disclose to its satisfaction that such defects exist and have not been caused by misuse, misapplication, neglect, improper installation, improper storage, alteration, physical damage or accident. In no event shall CGT Ltd or its associates be liable to the purchaser for incidental, collateral, or consequential damages of any nature resulting from the use, performance, sale, resale, misuse, or distribution of any of its products. This limited warranty is in lieu of all other warranties expressed or implied.
These terms and conditions and your use of this website are governed exclusively by English law and any disputes arising from, or in connection with these terms and conditions and your use of this website, shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Any notice sent to us may be delivered using any of the below options
Cell Guard Technologies LTD
One Mayfair Place
Mayfair, W1J 8AJ, London
Cell Guard Technologies LTD
One Mayfair Place
Mayfair, W1J 8AJ, London
Company Registration Number : 11999836
Registration VAT Number : GB 342601826